Primary and Community care

Primary and Community Care provides services and support in the community.

The aim of Primary and Community Care programs is to improve the health and wellbeing outcomes for the individual and to build a healthy community. There is a shift beyond the traditional treatment of illness and injury with a strong emphasis on self management and health promotion.

Primary and Community Care staff work closely with service providers in the health and non-health sectors of the community (schools, local government) to improve the social, physical, economic and political factors that have an affect on our health. Such activities include the promotion of physical activity, healthy living and good nutrition.

Services provided under Primary and Community Care:

Community Nursing - Community nurses work with people and their families to help prevent disease, maintain health and treat any existing health problems. This service aims to promote, support and maintain the clients's independence, safety and healthy lifestyle, at the same time as providing assistance to carers, in a community setting.

Counselling/Social Work - Social Workers provide counselling and advice for clients and their families on a range of general matters of concern.

Diabetes Education - The Diabetes Nurse Educators are able to provide education and support for people diagnosed with diabetes and their families. The National Diabetes Supply Scheme is also available for diabetes supplies.

Dietetics - The Dietetics department provides education and support on the understanding of the nutritional value of food and its impact on the health of the human body. This information may be associated with specific medical conditions such as heart disease, diabetes, allergies or gastro intestinal disorders. Group programs are available on Weight Management and Cholesterol. Health Promotion programs around good nutrition are also available to improve health and wellbeing.

Drink Drug Drive Program

 Glenelg Southern Grampians Drug Treatment Service (Quamby) will facilitate licence restoration, by providing:

Classes are conducted on the 1st and 3rd Wednesdays of each month at Quamby House, 5 Fern Street, PORTLAND VIC 3305

 For more information or to register for this program please contact 03 5521 0350 to book your place or for more information!

 VADEP Accreditation No: 06/071

Family Planning - The Family Planning Clinic offers Sexual and Reproductive Health support for both females and males. The clinic offers information, counselling and advocacy on a range of health issues, such as pregnancy testing, pap smears, STD's and contraception.

Health Promotion - works with the community to implement strategies to improve health and wellbeing.

Maternal and Child Health - support for parents of children up to the age of 6 years. This support may be in a group or a one on one appointment with the Maternal and Child Health Nurse. Maternal and Child Health Nurses are also able to immunise you child during your visit to the centre.

Occupational Therapy - The Occupational Therapy team is trained to assist people to overcome various limitations in order to live more independent lives. People may need assistance due to injury or illness, psychological or emotional difficulties, developmental delay or the effects of ageing. Their goal is to maximise skills for living which enhance personal productivity, well-being and quality of life.

Occupational therapists adopt a holistic approach to healthcare and treatment. They work with the individual, their family and other health professionals and care providers, where necessary. People of all ages and abilities can be helped by occupational therapy.

Planned Activity Groups - These groups offer a variety of activities tailored to the individual's needs and supports the older person with a range of services to assist in the prevention of avoidable admission to long term residential care.

Physiotherapy - Physiotherapists provide advice, assessment and treatment to clients of all ages with a variety of conditions including musculoskeletal, pulmonary and neurological dysfunction.

Podiatry - provides a service to the aged, frail and people with a disability. The podiatrist will assist these people with any problems with their feet and lower leg.

Speech Pathology - Speech Pathologists identify, assess, diagnose and treat people presenting with speech, language, voice, fluency, hearing and swallowing difficulties. Their clients include both adults and children.

HARP (Hospital Admission Risk Program)- for people with chronic and complex medical conditions.  Coordinates services helping people manage and maintain their own health by improving awareness, knowledge, self-management and confidence to help reduce the need to present to hospital.  Anyone with a chronic illness and/or complex health needs is eligable (i.e. chronic respiratory disease, chronic heart disease, diabetes, etc), who has been in hospital in the past 12 months.

Women’s Health - Provides health promotion strategies specifically for women to improve their health and wellbeing. The Women’s Health Resource Worker is involved in community engagement and service planning for improved health outcomes for women within the Glenelg and southern Grampians Shires.

Volunteer Co-ordinator - At present we have 186 registered volunteers with Portland District Health averaging a combined total of 846 hours per month through various programs that assist the patients, clients, residents and staff. There are many areas across Portland District Health that have volunteer involvement to enhance their programs.

Youth Worker - is a support and advocacy role for youth at risk of homelessness with regards to their health issues.

For more information on the above services, please contact reception staff on 5522 1180 or 55210653.

Dental - Dental services provide oral health care to people on a health care card or a pension. The clinic runs programs for youth, early childhood and a school dental service. For more information on Dental Services please phone 03 5521 0390 Monday to Friday from 8.30 to 5pm.

Drug and alcohol services - A rural Drug and Alcohol Withdrawal and Support service that provide a suite of holistic, client focused services across the Glenelg and Southern Grampians shires. The services are located in Portland and Hamilton, with outreach services to Heywood, Casterton and Coleraine. This is a 24 hour on call service that provides assessment, withdrawal, treatment planning, counselling, forensic support, secondary consult to other services providers and carer and community supports. For more information and appointments for Drug and Alcohol Services call 03 5521 0350.


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